The GoTek7 GPS Tracker
comes to you ready to use right out of the box! You will be able to track
shortly after purchase and see the device 24/7 be delivered to your office/
residence with your Username and Password. No stories!Don't Be Fooled!
Save hundreds on similar GPS Trackers with Hidden Fees.
Frequently
Asked Questions
Q.
Will the Gotek7 work once I remove it from the box?
A.To view the Gotek7 you will need to
download our simple software. The software is found on the CD supplied. Once
you have done this you will see a Gotek7 icon on your desktop. Once you
click the icon you will be asked for your Device id code, this can also be
found inside the Gotek7 box. Switch your device on and you are now tracking
live.
Q. Do I have to call the Gotek7
customer service to activate my device?
A. No. The Gotek7 solution allows you
complete freedom.
Q. Does The Gotek7 allow me 100
free positions, and how long will this last?
A. Yes is does.
Q. What happens when my 100 free
positions have finished?
A. Simply press the TopUp button and add
more location positions
Q. How do we add credit if we are
situated outside the UK.
A.The TopUp Button allows you to add more
positions to your panel regardless what country you live in
Q. Can I set safe zones and receive
alerts to my mobile phone, also do I have to pay for these alerts?
A. You can set safe zones. You will also be
informed if your Gotek7 panic button is activated. Further SMS credits can
be added via the TopUp button.
Q. Can I use the software and track
my Gotek7 on more than one computer?
A. Yes you can there are no restrictions.
Q. Does the Gotek7 have a warranty
and if I have a problem what is the procedure?
A. The Gotek7 has a 12 month warranty. If
you do have a problem then you must contact customer services, if we can not
fix the problem then we will dispatch a new unit to you for next day
delivery. We will also supply you with a return envelope so you may return
the other unit.
Q. Does the Gotek7 have a panic
function, can this be enabled and disabled from the panel?
A. Yes the panic function can be switched
on/off from the panel. If the panic button is held down for four seconds the
following will happen. The Gotek7 will inform the panel and the customers
mobile phone that the panic has been activated. The customer will receive
full address details on there mobile phone. The panel will also give an
audible alert, plus a visual warning signal.
Q. How do I know when to charge the
battery and can I view the battery level on the Gotek7 panel?
A. You can view the battery strength at all
times on the panel. The Gotek7 automatically sends the battery strength
every 30 minutes. The Gotek7 also indicates a low battery on the device via
a red light under the battery indicator. You can also receive a low battery
warning via SMS and email.
Q. How long does the battery last
on the Gotek7?
A. The endurance of the battery depends on
what interval you set your device to send its data. Average battery life
will last around 4-7 days. If the device is switched on but in standby mode
then you can expect around 160 hours.
Q. Is the Gotek7 waterproof?
A. Yes the Gotek7 is water resistant to
standard IPX6.
Q. When the Gotek7 moves, can I
view it in real time on the panel even at 5 seconds?
A. Yes you can. You also have a feature
called sound on. If you then turn your speakers on, you will hear an audible
sound every time the Gotek7 reports a position to the panel.
Q. Can I view more than one Gotek7
on my panel.
A. Yes you can view as many devices as you
want on your panel.
Q. Will my Gotek7 work on holiday?
A. The Gotek7 will work 24/7 in most
countries around the world. Please consult our customer services for more
information.
Q. Can I track the Gotek7 indoors?
A. The Gotek7 has restrictions under very
extreme conditions. This does not mean that it will not give you a fresh
position. Any GPS device has its limitations. If you are inside a room with
no windows and a solid concrete roof then the chances of obtaining a valid
GPS position is very thin. The Gotek7 has a very sensitive GPS receiver, it
is GPS assisted. This helps the device to obtain a fix very quickly. In
general you will find the Gotek7 performs to a very high standard and it
will give you fresh GPS positions in most buildings.
Q. Do I require a special mobile
phone to track the Gotek7?
A. No. If you have chosen to use this extra
service then any mobile phone will allow you to instantly receive the full
address details. The SMS that you receive will also indicate the time of the
GPS position and the battery life. Simply call the Gotek7 from your mobile,
after a few rings (the Gotek7 will not make any sound) your call will be cut
off and the message will be on its way to you, it's that simple.
Q. Is the Customer call centre open
24 HRS?
A. The USA customer call center is open
from 8.00 am until 6.pm from Monday to Saturday. If you are outside the USA,
details for this service will be displayed shortly.
